Bell/Aliant High-Speed Internet: You Get an 'F'
Posted by Sean Joudry | | Posted on 5:07 PM
I really don't like Bell/Aliant.
It seems that every few months, the problematic issue of a crappy download speed, and an incredibly high ping strikes me. The little time I have to devote to gaming is restricted to offline games because of my outrageous ping. The last time I tried to play Left-4-Dead my ping hit over 1000ms.
Here is a screenshot of my 'ISP Rating' as measured by Pingtest.net. Using a server based in Turo I have a ping of over 350ms.
I don't have the time to call up Aliant and groan about how crappy my service is right now. Each time I've called their 'Support Line' in the past, and was told to do things like "restart your computer" which I know would have no effect on the internet. After an hour or so of doing things like this, the person on the phone will either book a technician to come to the house, or the internet will magically fix itself.
I do use a lot of bandwidth, but I've never received a notification telling me that I have a bandwidth limit, so if they're capping me, I've never been told of it.
I'm hoping that the service quality is magically fixes itself again in the very near future. Aliant changing its operational name to "Bell/Aliant" is a bad omen in my mind, as Bell is known for its shady ISP operations.
It seems that every few months, the problematic issue of a crappy download speed, and an incredibly high ping strikes me. The little time I have to devote to gaming is restricted to offline games because of my outrageous ping. The last time I tried to play Left-4-Dead my ping hit over 1000ms.
Here is a screenshot of my 'ISP Rating' as measured by Pingtest.net. Using a server based in Turo I have a ping of over 350ms.
I don't have the time to call up Aliant and groan about how crappy my service is right now. Each time I've called their 'Support Line' in the past, and was told to do things like "restart your computer" which I know would have no effect on the internet. After an hour or so of doing things like this, the person on the phone will either book a technician to come to the house, or the internet will magically fix itself.
I do use a lot of bandwidth, but I've never received a notification telling me that I have a bandwidth limit, so if they're capping me, I've never been told of it.
I'm hoping that the service quality is magically fixes itself again in the very near future. Aliant changing its operational name to "Bell/Aliant" is a bad omen in my mind, as Bell is known for its shady ISP operations.
I'm in the same boat as you right now. My ping isn't that extreme, but right now, I'm pinging 100ms to truro...I'm a hard-core gamer and Aliant is the worst service to use if you're a gamer or big time downloader. I only download at 2-3mbps right now. My up speed is even more pitiful at .3.
I've called them, and one of the "Technicians" asked me "What do you mean by "ping"?"...I almost cried.
I'm the same too, even though this post is really old now.... My internet is from no other than Bell ALiant and at most times is slower than watching paint dry. I, with the little time I have play COD online and the lag is just a major piss off and just makes me do bad and therefore I don't enjoy it. Didn't get to complain yet though even though it was like that since the New Year. Just did the test and it was 894 ms.